Legal notice

Welcome to Zeluria

Thank you for shopping with Zeluria.

This page provides an overview of our most important store policies and customer information. We believe in being transparent and making it easy for you to understand how we operate, from placing your order to protecting your personal information.

TERMS & CONDITIONS

Our Terms & Conditions explain the rules that apply when you browse our website or make a purchase. They outline both your rights and our responsibilities to help ensure a safe and reliable shopping experience.

Read our complete Terms of Service

RETURN & REFUND POLICY

We want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return subject to our return conditions.

Our return policy includes:

  • Returns may be requested within 30 days of receiving your order.
  • Returned products must be unworn and in their original condition.
  • All return requests require approval from our customer support team before being sent back.
  • Once approved, we will provide the appropriate return instructions and return address.

Read our full Return & Refund Policy

PRIVACY POLICY

Protecting your personal information is important to us. Our Privacy Policy explains what information we collect, how it is used, how it is stored, and your rights under applicable US federal and state privacy laws (including the CCPA/CPRA where applicable).

Read our complete Privacy Policy

SHIPPING POLICY

Shipping Costs

Free shipping throughout the United States.

Processing & Delivery

  • Processing time: 1–3 business days
  • Estimated shipping time: 6–10 business days
  • Estimated total delivery time: 7–13 business days

Delivery estimates may vary during busy periods or due to circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Read our complete Shipping Policy

PAYMENT METHODS

We offer secure payment options to make checkout fast and convenient.

Accepted Payment Methods

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Express Checkout

  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are securely processed using SSL encryption and industry-standard security measures.

Currency

All prices and payments are processed in USD (US Dollar).

If you experience any payment issues, please verify your payment details or contact your bank. You are also welcome to contact our support team for assistance.

COMPANY INFORMATION

Trading Name: Zeluria Company Name: Pasify Media LLC Business Address: 5830 E 2nd St, Ste 7000 #36302, Casper, Wyoming 82609, US

CONTACT INFORMATION

The quickest way to reach us is by email. Our customer support team aims to respond to all enquiries as promptly as possible.

Email: info@zeluria.com Phone: +1 802 465 1555

CUSTOMER SUPPORT HOURS

Eastern Time (EST/EDT)

Monday – Friday: 9:00 AM – 6:00 PM Saturday – Sunday: Closed

We aim to respond to most enquiries within 24 business hours.